We understand the concerns and frustrations you might have, and will try our best to resolve the isuues. If the item you received is damaged or defective, Please send message immidately. Our guarantee does not cover accidental damage or wear of product caused by customer. Thank you very much for your understanding!Serivce is our #1 priority at BAISTRA! If you send message immediately after placing the order, we will make every effort to assist you with your change request. We offer the best items at the best prices. We strive to exceed all your expectations and put a smile on your face. We stand behind our products and pride ourselves on OUTSTANDING customer service. The item "LED Electric Micro Motor Brushless Dental 15 Light Fiber Optic Handpiece Angle" is in sale since Tuesday, November 12, 2019. This item is in the category "Business & Industrial\Healthcare, Lab & Dental\Handpieces & Instruments\Dental Handpieces". The seller is "dentistbook" and is located in CA. This item can be shipped worldwide.